SMTP-365

Keep scan-to-email working after Microsoft 365 switched off basic auth.

SMTP-365 is a small relay that runs on your network. Printers and other legacy devices keep sending plain SMTP exactly as they always have; SMTP-365 delivers it to Microsoft 365 securely with modern authentication, and can file scans straight into SharePoint.

One appliance covers every device on your network: all your printers, UPSs, servers, NAS and phone systems, on one licence with 12 months of updates included. No per-user or per-device fees.

Printer, UPS, NAS…plain SMTP, no auth
→
SMTP-365on your LAN
→
Microsoft 365Graph API, OAuth2
  • Email arrives from a mailbox you choose
  • Scans can be filed as PDFs in SharePoint folders
  • Every message is spooled and retried; nothing is lost
  • Set up entirely from a browser in about 20 minutes
The problem

Basic authentication is gone. Your devices never learned anything else.

Printers stop scanning to email

Multi-function printers only speak legacy SMTP, usually with no authentication and often no TLS. Exchange Online now refuses that, so scan-to-email quietly stops working.

Alerts silently vanish

UPS units, server management cards, NAS boxes and phone systems all email their warnings the same way. When they can't, you don't find out until something has already failed.

The workarounds are worse

Turning security settings back on, exposing SMTP relays, or hand-building OAuth2 connectors per device: fragile, risky, and a job nobody wants to own.

How it works

Three steps, one settings change on each device.

Point the device at SMTP-365

Change the SMTP server on your printer or device to the relay's address. No username, no password, no certificates. That's the only change your devices ever need.

SMTP-365 delivers through Microsoft Graph

Every message is written to disk, then sent to Microsoft 365 using an application identity that holds only Mail.Send, Sites.Selected and, for large attachments, Mail.ReadWrite. Temporary Microsoft outages are retried automatically.

Mail and scans arrive where you want

Messages are sent from a mailbox you choose. Scans addressed to name@sharepoint.local are converted to PDF and filed in the SharePoint folder you mapped in the browser.

Works with

Built for printers. Works for anything that sends email.

The email relay path serves every legacy SMTP source. Scan-to-SharePoint is the document-centric extra that makes it shine on multi-function printers.

MFP

Multi-function printers

Scan to email, or straight into a SharePoint folder as a PDF. Any brand that can send SMTP.

UPS

UPS units

APC, Eaton and others: power, battery and self-test alerts keep arriving.

iLO

Server management

HP iLO, Dell iDRAC, Lenovo XClarity hardware and health notifications.

NAS

NAS devices

Synology, QNAP and others: backup, disk and job reports.

PBX

Phone systems

PBX and VoIP voicemail-to-email and system alerts.

BMS

Alarm and building systems

Access control, alarm panels and building-management notifications.

APP

Monitoring and apps

Any tool or line-of-business application that emails reports over SMTP.

✓

Devices with no mailbox

Send everything from one fixed, trusted address, so alerts from a UPS or iLO still land properly.

Features

Set up from a browser. Forget about it afterwards.

Scan to SharePoint

Map addresses to folders with a live folder picker. TIFF, JPEG and PNG scans become one multi-page PDF; PDFs pass straight through.

Never loses a message

Every message is spooled before the device is told "accepted". Retries with back-off, held scans for unmapped addresses, and alert emails to the admin on failure.

Microsoft 365 setup in the wizard

Sign in once as a Global Administrator; the appliance registers its own app with the permissions it needs (three at most) and access to one SharePoint site. No PowerShell is needed to connect; one recommended Exchange PowerShell step afterwards limits the app to your scanner mailbox, and the appliance then checks that the limit is in force. Verified publisher: Interop Solutions Ltd.

Three permissions at most, stated plainly

Mail.Send, Sites.Selected on one site, and, only if you tick large attachments, Mail.ReadWrite, which Microsoft requires for email attachments over 3 MB. The mail permissions cover every mailbox in your tenant until you apply the Exchange scope the setup page gives you; applying it is recommended and limits the app to your scanner mailbox. The appliance checks the scope for you and says so on every page until it is confirmed.

Appliance-grade operations

HTTPS admin UI, firewall managed in the browser, backup and restore, logs, and one-click signed software updates.

Private by design

Runs on your premises. Your documents go from your printer to your tenant and nowhere else. Licences are verified offline; the product keeps working without us.

Editions

One product, delivered the way you run things.

Available now

Virtual appliance

Ready-made images for VMware, Hyper-V, Proxmox/KVM, plus a bootable installer ISO for any hypervisor or bare metal.

On the roadmap

Linux server

A signed package for your existing Debian or Ubuntu server, updated through apt.

On the roadmap

Raspberry Pi

A flashable image for Pi 4 and Pi 5 for small sites that want a tiny always-on box.

On the roadmap

Windows Server

An MSI that installs SMTP-365 as Windows Services on an existing server.

One licence covers one installation of any edition.

Pricing

Simple, one-time pricing.

£149 £75 per licence

Founder price for the first 100 customers · limited remaining. Renewals are £39 a year for everyone, and never required to keep working.

One appliance or installation, any edition. Perpetual licence.

  • 12 months of updates and maintenance included
  • Use it forever; optional maintenance renewal £39 a year for updates and support
  • 30-day full-function trial before you buy
  • Unlimited printers and devices per installation
  • Scan to email and scan to SharePoint
  • Email support

Prices in GBP. VAT may apply. Your key is emailed within minutes of payment.

Several sites?

15 percent off for 5 or more appliances, 25 percent for 20 or more; education and registered charities 30 percent off. Ask for a quote.

MSP, print dealer or IT support firm?

Resell it to your clients at partner prices. See the partner programme.

What happens after 12 months?

The relay keeps working indefinitely. Renew maintenance for £39 per appliance per year to keep receiving updates, new versions and support. No renewal, no problem: nothing stops.

Prefer monthly?

£5 per appliance per month, same product, cancel any time. Subscribe monthly. A subscription key is not a perpetual licence: cancelling the subscription, or a full refund, revokes the key, and an appliance with internet access then holds scans (it does not lose them) until a valid key is entered.

Renewing maintenance?

Payments are taken by Paddle, our merchant of record. Your key arrives by email within minutes. Refund policy.

Questions first?

Sales and general enquiries: hello@smtp-365.com
Technical support: helpdesk@smtp-365.com

Guides

Fix scan-to-email on your printer today.

Step-by-step settings for the printers we see most, plus what Microsoft changed and how the alternatives compare.

Printer setup: Canon · Ricoh · Konica Minolta · Xerox · HP · Kyocera · Brother  |  Other devices: UPS · iDRAC and iLO · Synology and QNAP · 3CX  |  All guides

FAQ

Common questions

Does SMTP-365 see or store my documents?

It runs entirely on your premises. Scans and alerts travel from your device to your Microsoft 365 tenant through the appliance and nowhere else. Interop Solutions never receives your mail. The only thing the appliance sends us is licence data: when you enter a licence key, each time the relay service starts and once a day, it sends the licence key, its appliance id, its hostname and the product version to our licence server, and an update check when you ask for one. An appliance with no internet access keeps working on its key.

What do I need in Microsoft 365?

A Global Administrator to sign in once during setup, a mailbox to send from (a free shared mailbox is fine), and a SharePoint site if you want scan-to-SharePoint. The setup wizard creates the app registration for you with up to three application permissions: Mail.Send, Sites.Selected and, only if you tick large attachments, Mail.ReadWrite (Microsoft requires it for email attachments over 3 MB). The mail permissions cover every mailbox in the tenant until you apply the Exchange scope that the Microsoft 365 page gives you; applying it is recommended, and the appliance can then check that it is in force.

Which devices are supported?

Anything that can send email over SMTP to a server address you choose, with authentication and TLS turned off: printers, UPS units, iLO/iDRAC/XClarity, NAS, PBX and VoIP systems, alarms, monitoring tools and applications.

Where does it run?

Today as a virtual appliance on VMware, Hyper-V, Proxmox/KVM or from a bootable ISO on any hardware. It needs about 1 vCPU, 2 GB RAM and a LAN address the devices can reach, plus outbound HTTPS to Microsoft (login.microsoftonline.com and graph.microsoft.com) and to licence.smtp-365.com for licence checks and updates. Linux package, Raspberry Pi and Windows Server editions are on the roadmap.

What if Microsoft 365 is unavailable?

Messages are spooled to disk and retried with exponential back-off for about half an hour (2, 4, 8 and 16 minutes), then kept for you to re-queue with one click (for 30 days by default; you choose how long). A Microsoft sign-in outage only delays scans.

Is the trial limited?

In one way only. The 30-day evaluation delivers mail exactly as a licensed appliance does, but an evaluation appliance cannot install update bundles that are tied to a maintenance date, which most are: enter a licence key to update, or download the current image. When the evaluation ends, scans are held rather than lost until a licence key is entered.